AI News

What is Customer Support Automation? Explained with Examples, Pros and Cons These range from AI APIs, communication APIs, Data transcription services and more. automated customer service solution will ensure simple, routine tasks get performed automatically while complex tasks get delegated to the support team to handle. This is particularly beneficial since automated tools are not […]

ibex Unveils Wave iX AI Virtual Agent; Setting a New Standard for AI-Powered Customer Support PNC Bank is a large brick-and-mortar bank with approximately 2,300 branch locations and nearly 18,000 PNC and PNC Partner ATMs. It stands out on our list for its savings account option called Virtual Wallet®, which uses innovative online tools to make

The ethical implications of using generative chatbots in higher education Each essay it produces is unique, even when it is given the same prompt again, and its authorship is (practically) impossible to spot. It looked as if ChatGPT would undermine the way we test what students have learned, a cornerstone of education. Meet the teachers